Manager, Product Management
JOB SUMMARYThe Manager, Product Management will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business.
This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort.
The role will operate in a highly matrixed environment with numerous key stakeholders.
MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.
Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.
Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Support the development and communication of Product Strategies dependent on new services/features to drive financial results.
Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.
REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to learn from a new environment and make an impact quickly Ability to manage and foster change Ability to lead large, cross-functional teams in order to achieve business goals and results Ability to listen to multiple points of view and synthesize against goals for recommendations Ability to plan, prioritize and organize effectively and independently Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to analyze and interpret data and synthesize recommendations Ability to communicate with all levels of management and company personnel Ability to communicate verbally and in writing in a clear and straightforward manner Ability to use personal computer and software applications (i.
e.
word processing, spreadsheet, etc.
) Proficiency with Word, Excel, PowerPoint Effective organizational and office management skills Effective cognitive and communication skills Effective analytical skills Effective business sense and sense of urgency to achieve business results EducationUndergraduate degree requiredRelated Work ExperienceProduct Development Process - 3-5 yearsRelated industry experience (Cable, Telecommunications, Software/Online Services) - 3-5 yearsPREFERRED QUALIFICATIONSEducationMBATechnical degree related to the telecommunications field or operational/process optimizationRelated Work ExperienceProduct Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web ServicesManagement or leadership experience - 2
yearsWORKING CONDITIONSOffice environmentLimited TravelMPD535 2023-22696 2023Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Apply Now Recommended Skills Active Listening Analytical Business Process Improvement Commercial Awareness Curiosity Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort.
The role will operate in a highly matrixed environment with numerous key stakeholders.
MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.
Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.
Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Support the development and communication of Product Strategies dependent on new services/features to drive financial results.
Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.
REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to learn from a new environment and make an impact quickly Ability to manage and foster change Ability to lead large, cross-functional teams in order to achieve business goals and results Ability to listen to multiple points of view and synthesize against goals for recommendations Ability to plan, prioritize and organize effectively and independently Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to analyze and interpret data and synthesize recommendations Ability to communicate with all levels of management and company personnel Ability to communicate verbally and in writing in a clear and straightforward manner Ability to use personal computer and software applications (i.
e.
word processing, spreadsheet, etc.
) Proficiency with Word, Excel, PowerPoint Effective organizational and office management skills Effective cognitive and communication skills Effective analytical skills Effective business sense and sense of urgency to achieve business results EducationUndergraduate degree requiredRelated Work ExperienceProduct Development Process - 3-5 yearsRelated industry experience (Cable, Telecommunications, Software/Online Services) - 3-5 yearsPREFERRED QUALIFICATIONSEducationMBATechnical degree related to the telecommunications field or operational/process optimizationRelated Work ExperienceProduct Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web ServicesManagement or leadership experience - 2
yearsWORKING CONDITIONSOffice environmentLimited TravelMPD535 2023-22696 2023Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Apply Now Recommended Skills Active Listening Analytical Business Process Improvement Commercial Awareness Curiosity Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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