Workforce Experience Consultant
Position Summary
The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset:
their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader and that we deliver on our issues and help create value for our clients.Human Capital As-A-Service Today's disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future. Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.We are looking for a seasoned workforce experience leader to join our team and help us continue to set the standard for leading practices in Workforce Experience Management (WXM). As a Workforce Experience Consultant, you will engage with clients to help them advance their workforce experience management capabilities across strategy, people, process, data and technology and to help them deliver business-driven, actionable people insights across the employee lifecycle (e.g., DEI, attrition, talent acquisition, compensation, performance management, etc.). The right candidate will develop relationships throughout HCaaS, and across our Human Capital Offering Portfolio.Work you'll doThe WXM team is at the forefront of guiding and designing workforce experience management strategies and practices for our clients. You'll be part of an experienced team to help organizations understand employee sentiment with confidence and embrace decision-making with clear, data-driven insights to improve the employee experience, optimize processes, and drive business outcomes. In this role, you will:
Support the development of a client's workforce experience/listening vision, strategy, operating model, roadmap, and business case.Uncover key client business problems and define related workforce experience/listening use cases with clear, tangible business outcomes.Coordinate and participate in regular client touch points.Help clients to select, design, deploy and optimize their workforce listening solutions.Assess the client's workforce experience listening solutions, data and technology current state and objectives.Support the design and delivery of leadership interviews and focus groups, leveraging AI-enabled, scalable solutions.Leverage quantitative and qualitative data and analytics methods to analyze client data across workforce experience focus areas.Develop comprehensive and thoughtful research findings reports and presentations.Communicate statistical analyses and results, along with implications, to technical and non-technical audiences.Partner with other internal HC project teams (e.g., Culture, M&A) to build integrated strategies and solutions that involve workforce listening.Collaborate with technical and non-technical team members across geographies, both national and international.Demonstrate exceptional judgment and discretion when dealing with highly sensitive people data and business issues.Provide thought leadership and a strategic lens to continuously evolve our listening frameworks, strategies, and practices.Required
Qualifications:
Bachelor's degree, preferably in Human Resources, Business Analytics3
years of experience in a survey/employee listening role or as an external consultant3
years of experience in employee survey design/construction, survey analysis, measurement of employee engagement, and large-scale dynamic survey reporting3
years of experience in applying principles of NLP to large volumes of open-ended comments3
years of experience communicating research findings to audiences with varying levels of technical knowledge3
years of experience crafting high-impact PowerPoint presentations3
years of professional experience in written and verbal communicationsAbility to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be availablePreferred
Qualifications:
3
years of hands-on experience in Human Capital Consulting or closely related experience in a consultative workforce experience or people analytics role3
years of business experience in people/human resources, serving in an analytics or strategic HR consulting role at a medium to large multinational company3
years of experience Demonstrated track record of tying surveys together, building indexes across surveys, execution and identifying trends for multiple yearsInformation for applicants with a need for accommodation:
https:
//www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlPossible Locations:
Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Davenport, Dayton, Des Moines, Detroit, Fort Worth, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Nashville, New Orleans, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Rosslyn, Salt Lake City, San Antonio, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DCYou may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.For more information about Human Capital, visit our landing page at:
https:
//www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html #HC24 #HCaaS24
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Requisition code:
179606Accolades
Human Capital Consulting
DC Human Capital
Same job available in 46 locationsEstimated Salary: $20 to $28 per hour based on qualifications.
The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset:
their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader and that we deliver on our issues and help create value for our clients.Human Capital As-A-Service Today's disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future. Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.We are looking for a seasoned workforce experience leader to join our team and help us continue to set the standard for leading practices in Workforce Experience Management (WXM). As a Workforce Experience Consultant, you will engage with clients to help them advance their workforce experience management capabilities across strategy, people, process, data and technology and to help them deliver business-driven, actionable people insights across the employee lifecycle (e.g., DEI, attrition, talent acquisition, compensation, performance management, etc.). The right candidate will develop relationships throughout HCaaS, and across our Human Capital Offering Portfolio.Work you'll doThe WXM team is at the forefront of guiding and designing workforce experience management strategies and practices for our clients. You'll be part of an experienced team to help organizations understand employee sentiment with confidence and embrace decision-making with clear, data-driven insights to improve the employee experience, optimize processes, and drive business outcomes. In this role, you will:
Support the development of a client's workforce experience/listening vision, strategy, operating model, roadmap, and business case.Uncover key client business problems and define related workforce experience/listening use cases with clear, tangible business outcomes.Coordinate and participate in regular client touch points.Help clients to select, design, deploy and optimize their workforce listening solutions.Assess the client's workforce experience listening solutions, data and technology current state and objectives.Support the design and delivery of leadership interviews and focus groups, leveraging AI-enabled, scalable solutions.Leverage quantitative and qualitative data and analytics methods to analyze client data across workforce experience focus areas.Develop comprehensive and thoughtful research findings reports and presentations.Communicate statistical analyses and results, along with implications, to technical and non-technical audiences.Partner with other internal HC project teams (e.g., Culture, M&A) to build integrated strategies and solutions that involve workforce listening.Collaborate with technical and non-technical team members across geographies, both national and international.Demonstrate exceptional judgment and discretion when dealing with highly sensitive people data and business issues.Provide thought leadership and a strategic lens to continuously evolve our listening frameworks, strategies, and practices.Required
Qualifications:
Bachelor's degree, preferably in Human Resources, Business Analytics3
years of experience in a survey/employee listening role or as an external consultant3
years of experience in employee survey design/construction, survey analysis, measurement of employee engagement, and large-scale dynamic survey reporting3
years of experience in applying principles of NLP to large volumes of open-ended comments3
years of experience communicating research findings to audiences with varying levels of technical knowledge3
years of experience crafting high-impact PowerPoint presentations3
years of professional experience in written and verbal communicationsAbility to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be availablePreferred
Qualifications:
3
years of hands-on experience in Human Capital Consulting or closely related experience in a consultative workforce experience or people analytics role3
years of business experience in people/human resources, serving in an analytics or strategic HR consulting role at a medium to large multinational company3
years of experience Demonstrated track record of tying surveys together, building indexes across surveys, execution and identifying trends for multiple yearsInformation for applicants with a need for accommodation:
https:
//www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlPossible Locations:
Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Davenport, Dayton, Des Moines, Detroit, Fort Worth, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Nashville, New Orleans, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Rosslyn, Salt Lake City, San Antonio, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DCYou may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.For more information about Human Capital, visit our landing page at:
https:
//www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html #HC24 #HCaaS24
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Requisition code:
179606Accolades
Human Capital Consulting
DC Human Capital
Same job available in 46 locationsEstimated Salary: $20 to $28 per hour based on qualifications.
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